A key component of our dedication to upholding a fair and encouraging learning environment is the Student Grievance Redressal Cell, which is painstakingly created and run in precise accordance with the rules set out by the University Grants Commission (UGC). This cell is a crucial tool for addressing the many problems of our student body since it is based on the values of justice, openness, and timely resolution. In accordance with UGC guidelines, the cell makes sure that all interactions and processes are handled in the strictest confidence, promoting an environment of transparency and trust.
As per the guidelines recommended by UGC, students can voice their grievances on a comprehensive and easily accessible platform through the Student Grievance Redressal Cell. The cell makes use of several channels, such as an easy-to-use internet portal, paper forms, and specialized email correspondence, to guarantee that students have a variety of ways to quickly file their issues.
The cell's operating architecture is distinguished by a methodical and exhaustive procedure. When a grievance is received, the cell responds right away by giving the complaint a distinct reference number that allows for efficient tracking. After then, a thorough investigation is conducted under the direction of an unbiased team in order to get pertinent data and understand the nuances of each case. Through systemic changes, the suggested remedies aim to avoid the recurrence of similar problems in addition to addressing urgent concerns.
The timely settlement of issues is essential to the cell's operation. It guarantees that our students' academic endeavors continue unhindered, reducing any negative effects on their learning process. Following the settlement, the involved parties are actively contacted for feedback, which helps with the continuous process of development and enhancement.
Our dedication to creating a friendly and conducive learning environment is shown in the Student Grievance Redressal Cell's alignment with UGC criteria. This is more than just resolving disputes; it also includes taking the initiative to make sure that our varied student body is satisfied and at peace on all levels. By doing this, the cell demonstrates our commitment to UGC's mission of promoting quality in higher education while giving our esteemed students' needs and experiences first priority.
S No | Name | Designation |
|---|---|---|
1 | Dr. Sangeeta Jhamb, Principal | Chairperson |
2 | Dr. Jaishree Jain | Member |
3 | Miss. Priyanka Agrawal, M.Sc. (Microbiology) IV Sem | Student Representative |
4 | Miss. Deeksha Upadhyay M.Sc. (Botany) II Sem | Student Representative |